Terms & Conditions

These Terms & Conditions (“Terms”) govern your access to and use of the Hania Hafsa website, including any purchases made through it. By accessing this website, browsing our products, creating an account, or placing an order, you agree to be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use this website.

1. General Use of the Website

This website is intended to allow customers to browse, learn about, and purchase our products. You agree to use the website only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict, or inhibit anyone else’s use of the site. Prohibited behavior includes, but is not limited to:

• Attempting to gain unauthorized access to any part of the website, server, or database.
• Introducing viruses, malware, or any other harmful code.
• Using automated systems (bots, scrapers) to extract data from the website without permission.
• Impersonating another person or entity, or misrepresenting your affiliation with any person or entity.

2. Intellectual Property

All content on this website — including but not limited to text, graphics, logos, product images, icons, and the overall design and layout — is the property of Hania Hafsa and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, modify, or create derivative works from any part of this website without our prior written consent.

3. Account Registration

To access certain features, such as order tracking or faster checkout, you may be required to create an account. You are responsible for maintaining the confidentiality of your account login details and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Product Descriptions and Pricing

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate and up to date. However:

• Products are subject to availability, and we reserve the right to limit quantities or discontinue any product at any time.
• Colors of products may appear slightly different depending on your device’s screen settings.
• Prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice. Any applicable taxes or fees will be indicated at checkout, where applicable.
• In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price, and we will notify you accordingly.

5. Order Acceptance

Placing an order through our website constitutes an offer to purchase. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for reasons including, but not limited to:

• Product unavailability or stock issues.
• Errors in pricing or product information.
• Suspected fraudulent or unauthorized activity.
• Inability to verify the information provided at checkout.

An order will only be considered confirmed once you receive an official order confirmation via email or SMS.

6. Payment Terms

We accept payment through the methods listed at checkout, which may include cash on delivery, bank transfer, or online payment gateways. You agree to provide accurate and complete payment information. Any transaction fees charged by banks or payment processors are the responsibility of the customer, unless stated otherwise.

7. Shipping and Delivery

We aim to process and ship orders promptly; however, delivery timeframes provided at checkout are estimates only and are not guaranteed. Delays may occur due to courier issues, weather conditions, incorrect address details, or other circumstances beyond our control. Risk of loss and title to products pass to the customer upon delivery to the shipping carrier or the address provided.

8. User Conduct and Reviews

If our website allows customers to submit reviews, comments, or other content, you agree that such content will not be false, misleading, defamatory, abusive, or infringing on any third party’s rights. We reserve the right to remove any content that violates these standards at our sole discretion.

9. Limitation of Liability

To the fullest extent permitted by law, Hania Hafsa shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of, or inability to use, this website or its products, even if we have been advised of the possibility of such damages. Our total liability for any claim arising from your use of the website or purchase of a product shall not exceed the amount paid for the relevant product.

10. Indemnification

You agree to indemnify and hold harmless Hania Hafsa, its owners, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms or your misuse of the website.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Pakistan, without regard to conflict of law principles. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

12. Modifications to These Terms

We reserve the right to amend, update, or modify these Terms & Conditions at any time, at our sole discretion, without prior notice. Continued use of the website following any changes constitutes your acceptance of the revised Terms. We recommend reviewing this page periodically.